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ARCSI-02_11-PCI Image Viewer Map

  • Writer: Pavan Raja
    Pavan Raja
  • Apr 8, 2025
  • 6 min read

Summary:

The document "New (02/11) PCI Image Viewer Map for ArcSight ESM" outlines updates to version 5.0 of ArcSight ESM, focusing on enhancing the Image Viewer Map functionality with new features like customizable maps and drill-down capabilities. It also addresses limitations in older versions by allowing users to add logos and rename elements on their maps. The document provides a tutorial for configuring or utilizing Image Viewer Maps effectively. Key points include: 1. Update from Image Viewer Maps to Image Dashboards, highlighting the shift towards less resource-intensive solutions. 2. Introduction of an Image Editor within ArcSight Console allowing users to customize maps with Visio templates and export them in PNG format. 3. Steps for enabling the image editor and updating path settings if necessary. 4. Procedures to adjust channel configurations for maximizing available channels, which is crucial when dealing with a high volume of data or images. 5. A detailed guide on creating new Image Viewer Maps within the ArcSight Console's Image Editor, including uploading, resizing, adding controls, and saving/viewing them as maps. The document appears to be part of an internal knowledge base for users of the ArcSight ESM platform, providing guidance on how to leverage visual representation tools like maps and dashboards more effectively, particularly in scenarios requiring a high volume of data or images.

Details:

The document titled "New (02/11) PCI Image Veiwer Map for ArcSight ESM" provides an overview of updates to the existing content in version 5.0 of ArcSight ESM, specifically focusing on enhancing the functionality and customization options of the Image Viewer Map within the software. It mentions that while newer versions of ArcSight ESM come with improved Image Dashboards that offer drill-down capabilities, this particular update aims to address the absence of such features in older versions by providing a tool for users to customize their own maps, including adding logos and renaming elements. The document also serves as a tutorial guide for those looking to configure or utilize Image Viewer Maps effectively. The document provides an overview of changes in version 5.0 of a software product, emphasizing new features like Image Dashboards replacing Image Viewer Maps, which are becoming less supported due to their resource-intensive nature and local user settings limitations. The documentation also details specific tools used (ESM 5.0 Patch 1 Image Viewer Maps, Visio 2010, Notepad++), constraints (such as the need for distribution of changes made in the Image Editor) and installation instructions, including preparatory steps to avoid conflicts with existing setup and how to configure the system to start sending events. The text describes the process and components involved with using an "ArcNet Active Channels/PCI/PCI - All Events" channel, specifically focusing on its Image Viewer Map for PCI within the ArcSight Console. To view this map, one must follow these steps: 1. Select the appropriate channel viewer type from a lower right menu option. 2. Choose "Image Viewer > ArcNet-Retail" to load the specific image map in question. 3. Confirm that images are functioning correctly by drilling down on chart objects expected to display PCI metrics; refer to FAQs/troubleshooting resources if issues arise. The text then details key elements and components of an Image Viewer:

  • ESM (Enterprise Systems Management): The software for managing systems, which is installed locally under the ArcSight Console directory. The default path can be found at c:/arcsight/Console/current/lib/resources/views/. It includes two stock Image Viewers named "Global" and "Political". Custom or demo images are contained in this directory but may differ depending on user modifications or SE demos.

  • JLX files: These provide charting coordinates for the JLoox chart engine, directing where to display chart objects. They are updated by an Image Editor.

  • Properties files: Similar to HTML image maps, these map pixel hotspots and links to drill-down images or active channels.

  • PNG, BMP, GIF, and JPG files: These support various image formats for rendering within the viewer, providing great compression and quality compared to other options like TIFF or RAW formats.

  • Visio templates (VSD): Contains 7 pre-defined template designs of 1011 x 636 pixels each, which users can customize as needed.

In the new ArcNet-Retail folder, there are seven files with a ".VSD" extension, which are Visio 2010 templates designed for each Image Viewer drill-down feature. These templates allow users to customize elements of Image Viewer Maps and export them in PNG format. The process involves creating or editing these templates within the Visio software, adjusting dimensions, positions, and image formats as needed. It is important to update corresponding JLX and Properties files whenever changes are made to reflect the modifications accurately. Additionally, for specific edits such as changing the size of blank squares hosting chart objects or altering image format, adjustments can be made in a text editor using search and replace methods. When starting new drawing projects with the intention of creating new Image Viewer Maps, it is recommended to limit the number of chart objects under 10 to maintain optimal demo performance. For those working on content similar to the PCI Demo, obtaining the original Visio format file allows for direct editing within the software before exporting as a PNG image. The provided text outlines a series of steps for enabling and troubleshooting an image editor within the ArcSight Console. Here's a summarized version of what is being described: 1. **Enable Image Editor in ArcSight Console:**

  • Close any open instance of the ArcSight Console.

  • Locate the file `ARCSIGHT_HOME\Console\current\admin.ast` and add the line `console.ui.imageEditor=true`.

  • Save the file and restart the ArcSight Console, logging in as "admin".

  • Within the console, navigate to Views > Image Editor to access the image editor with an empty palette.

2. **Troubleshooting Images Not Loading:**

  • Ensure the correct path to images is `c:/arcsight/Console/lib/resources/views/ArcNet-Retail`. Adjust `.jlx` and `.properties` files if the directory differs.

  • Open these files in Notepad++, find and replace the incorrect path with the correct one, then save and reopen the console.

3. **Maximizing Channels:**

  • If encountering an error about maximum number of channels exceeded, adjust the `console.ui.maxActiveChannels` setting in `console.default.properties` to allow up to 20 open channels.

4. **Creating a New Image Viewer Map:**

  • After enabling the image editor and ensuring correct paths, follow standard map creation procedures within the ArcSight Console's Image Editor.

This guide is intended for users who need to troubleshoot or enhance their image handling capabilities in the ArcSight Console, particularly with visual representation tools like maps that display images. To create a new Image Viewer Map within the Image Editor, follow these steps: 1. **Select New Image Entry Icon**: Open the Image Editor and click on the "New Image Entry" icon located at the top of the left-hand tool list. 2. **Upload Image**: Click anywhere on the palette to open the file dialog box, then select the image you want to use as a background by clicking 'Open.' 3. **Resize Image**: Resize the uploaded image to fit the screen, ensuring it remains distortion-free. 4. **Add Controls**: Use the available options within each control type (pie charts and bar charts) to reference specific filters saved on your system. Utilize the built-in help feature for guidance on adding and populating these controls. 5. **Save the Image View**: Once you've finished editing, save the image using the customer’s name by clicking the "Save" icon located at the top of the Image Editor. 6. **Viewing the Image**: To view your newly created Image Viewer Map:

  • Go to a Active Channel (Demo Live can also be used) and click on the "Channel Viewer type" icon situated at the bottom right of the channel window.

  • Select "Image Viewer > {customerName}" from the dropdown menu, ensuring that the selected filters for the chart types are populated with data.

7. **Save Your Work**: Use the save option provided in the Image Editor to save your work under the customer’s name. This step is crucial for preserving your edits and allowing future access or sharing. Remember, this guide serves as a brief introduction on how to use the Image Viewer Map within the Image Editor. If you encounter any issues or have additional questions, refer to the built-in help system available in each option for further guidance. This document appears to be a collection of links and notes related to various topics, possibly within an organization or professional environment. Here is a summary of the content mentioned in the provided text:

  • A link to "ESM_RelNotes_v5.0GA.pdf" which likely contains release notes for version 5.0 of a software tool named Enterprise Security Manager (ESM).

  • An incoming link titled "Re: PCI Demo Script..." possibly referring to a response or follow-up on a demo script related to Payment Card Industry (PCI) compliance.

  • A mention of Gary Freeman's involvement with various documents and products, including the HP ESP Pre-Sales Kit and Unix Logging Configuration Cheatsheet.

  • An observation about customer branding being applicable for both Logger and ESM systems.

  • A reference to i.R.O.C.K. powered by Jive SBS ® 4.0.11, a community software with version number 113816.

  • A note from Darren Humphries about bookmarking dashboard images, indicating that these images are of interest for future reference or use within the organization's information management system.

Disclaimer:
The content in this post is for informational and educational purposes only. It may reference technologies, configurations, or products that are outdated or no longer supported. If there are any comments or feedback, kindly leave a message and will be responded.

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