i R O C K ConnApp 6.3 Software Beta Testing

Summary:

The document "ConnApp 6.3 Software Beta Testing" is a report detailing the beta testing of a new version of ConnApp software, focusing on features such as installation and backup configurations. Testers reviewed these aspects across different versions of RHEL (Red Hat Enterprise Linux), including RHEL 5.7, RHEL 6.0, and RHEL 6.1. The document covers the general usage, connector management, backup & restore, system monitor/dashboards, and includes minor bugs noted during testing. Aki, a software connector for the ArcSight platform, was tested on various operating systems with positive results. The average user rating is mentioned as 4 out of 5 based on one review. Additionally, there's an unspecified device or system issue involving "101015-000022" related to a KVM (Keyboard Video Mouse) solution for DSView and the Logger application in an i.R.O.C.K. powered by Jive SBS ® 4.0.11 environment using community software version Jive Software Version: 113816. The error code "101015-000022" indicates a problem with the boot process, causing the Logger to hang after completing the Memory Test. Ben Noble is mentioned as possibly being responsible for addressing or further communicating about this issue through a profile link provided in the message.

Details:

The document titled "ConnApp 6.3 Software Beta Testing" outlines the beta testing of a new version of ConnApp software, focusing on specific features such as installation and backup configurations. It is suggested that testers should review these features closely to ensure smooth functionality before the release candidate (RTW). The test results for various aspects like Installation - GUI, Console, Silent, Scheduled Configuration Backup, etc., are recorded with assigned individuals Darla, Gabe, and Aki. These include testing on different versions of RHEL (Red Hat Enterprise Linux) including RHEL 5.7, RHEL 6.0, and RHEL 6.1. The document also notes that testers should add any additional criteria they consider relevant during the test process. The document discusses the performance and functionality of Aki, a software connector for the ArcSight platform, across various operating systems including RHEL 5.7, RHEL 6.0, and RHEL 6.1. Key points include: 1. **General Usage**: The UI was found to work fine during testing with Firefox 11, although there was a minor bug noted where clicking some buttons in the Containers level did not result in immediate feedback due to "Saving..." being perpetually displayed without any response. 2. **Connector Management**: Aki functioned well when adding or deleting remote software connectors and also performed satisfactorily when sending the destination command "Get Status". Logging was also handled adequately as per standard procedures. 3. **Backup & Restore**: The backup process, including local backups and one-time SCP backups, operated without issues. Snapshotting of the appliance worked correctly, and restoring from a backup was feasible without major complications. 4. **System Monitor/Dashboards**: The System Monitor provided pages for Summary, Network, and Platform which displayed data as expected, along with a Process Status page that also functioned properly. 5. **Regex Wizard** and **System Admin** features were not extensively discussed but are mentioned to be in place according to standard configurations. 6. **Average User Rating**: The product received an average user rating of 4 out of 5 based on one review, with the document also attached as a license key for ConAppSW50 and available at specified storage location. The document concludes with information about how Aki performed under different system configurations and includes minor bugs noted during testing to ensure transparency in its functionalities. The text appears to be a technical support message related to a software issue in an unspecified device or system, possibly involving a KVM (Keyboard Video Mouse) solution for DSView and the Logger application. The error code "101015-000022" indicates that there is an ongoing issue with the boot process of the system, which results in the Logger hanging specifically after completing the Memory Test. The message also mentions a specific software environment: i.R.O.C.K. powered by Jive SBS ® 4.0.11, which uses community software version Jive Software Version: 113816. This information suggests that there is an ongoing problem with the DSView KVM solution affecting the Logger application during the boot process of a system using this particular software stack. The message also includes a profile link for "Ben Noble," possibly indicating that Ben Noble is responsible for addressing and resolving this issue, or that he might be involved in further communication about the matter. The information provided here does not give specific details about how to fix the problem but points out its existence and suggests some troubleshooting may be necessary with more detailed software-specific instructions from support teams or developers.

Disclaimer:

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