i.R.O.C.K. Recommended Documents
- Pavan Raja

- Apr 9, 2025
- 2 min read
Summary:
**Summary of Paul Carman's Blog Post**
Paul Carman has created a valuable PDF resource titled "macgyver_esp_said_licensing_eon_information_150218.pdf" which serves as an essential guide for finding a System Identification Code (SAID) used in licensing and software management within organizations. The document addresses common issues such as the difficulty of obtaining a SAID, including situations where users are unsure how to request it. It also explains complexities with SmartConnector and Content Context SKUs, suggesting that some users might not be able to access these features due to their SAID status.
The PDF includes several documents: - **HP ESP ArcSight Support Guide** provides detailed information on troubleshooting and support for the HP Enterprise Security Product (ESP) ArcSight. - **HP ESP ArcSight Content Subscription** outlines the subscription options and content available for licensing within the ArcSight platform. - **SW_License_Activation_Quick_Start_Guide** is highlighted as a quick start guide for activating software licenses, which can be particularly useful during urgent situations where standard procedures might not be immediately accessible.
The blog post is designed to assist readers in resolving common challenges related to SAID management and licensing issues within businesses, offering straightforward solutions that can be implemented directly. The content is categorized by themes such as "aid," "analytics," and "tableau," reflecting the various technical guides and support resources available on Jive Software's website from October 2014 to February 2015.
Details:
Paul Carman, the author of this blog post, has compiled a useful resource in the form of a downloadable PDF titled "macgyver_esp_said_licensing_eon_information_150218.pdf". This document provides detailed information on how to find an SAID (System Identification Code) for customers, addressing common issues like not knowing where or how to request it. The post also touches upon SmartConnector and Content Context SKUs, explaining why some users might struggle to see these features with their SAID. Additionally, the blog discusses licensing and entitlements, offering guidance that could be particularly valuable in situations where access is urgently needed, even outside of standard business hours.
The PDF contains several documents:
HP ESP ArcSight Support Guide.pdf,
HP ESP ArcSight Content Subscription.pdf,
SW_License_Activation_Quick_Start_Guide.pdf, which Carman has highlighted as a valuable starting point for resolving SAID-related issues promptly, especially in urgent situations where other methods to retrieve the code are unavailable or delayed due to personnel changes or vacations.
Carman's post is aimed at providing clear guidance on handling common challenges related to SAID management and software licensing within organizations, offering practical solutions that can be applied directly by readers who might encounter similar issues.
This is a summary of blog posts from Jive Software's website from February 2015 to September 2014, categorized by tags such as "aid," "analytics," and "tableau." The posts include guides on downloading and installing Tableau Desktop 8.2, exporting events from Logger 6, recording videos with Adobe Captivate, sending external SMTP mail through ArcSight, and setting up ESXi 5.5 on VMworkstation for virtual machines. These articles were published between October 2014 and February 2015. The page also includes information about Jive Software's products and version details at the bottom.

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