SW License Activation Quick Start Guide

Summary:

This document provides a step-by-step guide on how to activate software licenses through the HP Licensing for Software Portal after purchasing from HP Order Management, using your HP Passport credentials and Entitlement Order Number (EON). The process varies based on customer type but generally involves signing in, selecting products, providing activation details, confirming request, and receiving license keys via email. For support in multiple languages, contact the HP Licensing Support team through their website or phone numbers provided. For new installations or temporary key use, a temporary license key is provided in English and select European languages from Monday to Friday between 8 am - 4 pm GMT, which may later be replaced by a permanent key supporting the same languages within two business days. For adding onto an existing implementation, the temporary key replaces the current one but might reduce entitlement. Specific country-based phone numbers are provided for APAC (Asia-Pacific) region customers in Japan, China North, China South, and UK. General email addresses and online submission options are listed with additional support available 24/7 in English, Spanish, and Japanese. Outside standard timeslots, global support is available by calling specific regional phone numbers but does not provide a region-wide number for such support.

Details:

Software License Activation is the process of requesting and receiving electronic license keys to unlock software products after a purchase has been made and delivered by HP Order Management. This process varies depending on whether you are an Enterprise License Agreement (ELA) customer or not, but generally involves signing into the HP Licensing for Software Portal with your HP Passport credentials, entering your Entitlement Order Number (EON), selecting the product(s) to activate, providing activation information such as a Target name and quantity, confirming the details of the request, and finally receiving the license keys via email once the process is complete. For additional assistance or questions regarding licensing, you can contact HP's Licensing Support team in multiple languages through their website or phone numbers provided. This document outlines the licensing procedures and contact information for HP's EMEA (Europe, Middle East, Africa) region as well as APAC (Asia-Pacific) region. For new installations or temporary key use, a temporary license key will be provided in English, German, French, Italian, Spanish, and Russian languages from Monday to Friday between 8 am - 4 pm GMT. This key is intended for initial setup only and may later be replaced by a perpetual license key that supports the same languages: English, German, French, Italian, and Spanish. The permanent key will be delivered within two business days. For customers adding on to an existing implementation, the temporary key will replace their current key but might reduce entitlement. For APAC region support, specific country-based phone numbers are provided for Japan (Japanese, English), China North (Chinese, English), China South (Chinese, English), and UK (English). General email addresses and online submission options are also listed for both regions, with additional support available in English, Spanish, and Japanese 24/7. The document ends by mentioning that customers can call outside the provided timeslots to get support in these languages but does not specify a region-wide phone number for such global support. For detailed country-specific numbers or more information on licensing and support procedures, one should refer to this document or contact HP directly.

Disclaimer:

The content in this post is for informational and educational purposes only. It may reference technologies, configurations, or products that are outdated or no longer supported. If there are any comments or feedback, kindly leave a message and will be responded.